Emerging Tech Perspectives

Practical perspectives for leaders evaluating emerging technology in

real-world decisions, tradeoffs, and business priorities.

Featured Perspective

A Better Way to Evaluate Emerging Technology

Kathy Kent Toney Published on: 30/03/2026

A practical introduction to what this publication is for and the lens it brings to emerging technology decisions.

emerging techtechnology strategy

The Exception the Process Wasn't Built For

Kathy Kent Toney

Published on: 06/08/2026

Automation breaks down when exceptions have no clear owner. Learn how hidden manual work, fragmented responsibility, and unclear escalation paths create risk—and what leaders should put in place before scaling automation.

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What Is Agent Washing, and Why Should It Matter to You?

Kathy Kent Toney

Published on: 04/06/2026

AI agents are everywhere — but not everything labeled “agentic” is truly autonomous. This article explains how leaders can spot agent washing, evaluate vendor claims, and avoid costly assumptions before deployment.

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